PVC Solutions Boston Privacy policy

Privacy Policy

Effective Date: February 3, 2026

This Privacy Policy describes how PVC KINGS LLC, doing business as PVC Solutions Boston (“PVC Solutions Boston,” “PVC KINGS LLC,” “we,” “us,” or “our”) collects, uses, and protects information when you visit https://pvcsolutionsboston.com (the “Site”), contact us, request an estimate, book services, or communicate with us (including by SMS/text message).

If you have questions about this Privacy Policy, contact us at:
PVC KINGS LLC d/b/a PVC Solutions Boston
Email: sales@pvcsolutionsboston.com
Phone: (781) 490-7374

1) Information We Collect

A. Information You Provide

Contact details (name, phone number, email address)
Service details you submit (project requests, appointment info, photos or notes you provide)
Address/location details you provide for estimates or service (if applicable)
Messages you send to us (forms, email, SMS, chat, or calls)

B. Information Collected Automatically

Device and usage data (IP address, browser type, pages viewed, approximate location, referral source)
Cookies or similar technologies (see Section 6)

2) How We Use Information

We use the information we collect to:

Provide estimates, schedule services, and deliver customer support
Confirm appointments, send reminders, and provide service updates
Respond to inquiries and communicate about requested services
Improve our Site, services, and customer experience
Protect against fraud, abuse, or security incidents
Comply with applicable legal obligations

3) SMS/Text Messaging Privacy & Consent

If you provide your phone number, you may receive calls and/or text messages related to your inquiry, estimate, appointment, service updates, or customer support. Marketing text messages (if any) are only sent to individuals who have explicitly opted in. Consent to receive SMS is not a condition of purchase.

You can opt out of text messages at any time by replying STOP to the message. For help, reply HELP or contact us at sales@pvcsolutionsboston.com. Message and data rates may apply depending on your mobile plan.

SMS Non‑Sharing Clause (A2P/10DLC Requirement)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

4) How We Disclose Information

We may disclose information as needed to operate our business and provide services—for example, to service providers who help with website hosting, scheduling, analytics, customer support tools, and messaging/calling services. These service providers are permitted to use information only to perform services for us and for no other purpose.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may also disclose information if required to comply with law, regulation, legal process, or to protect the rights, safety, and security of our customers, our business, or others.

5) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6) Cookies & Analytics

We may use cookies and similar technologies to help the Site function, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

7) Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

8) Your Choices & Rights

Access/Correction: You may request access to or correction of your information by emailing us.
SMS Opt-Out: Reply STOP to unsubscribe from text messages.
Marketing Preferences: If you receive promotional emails, you can opt out using the unsubscribe link (when present) or by emailing us.

9) Children’s Privacy

Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date at the top indicates when it was last updated. Your continued use of the Site after updates are posted means you accept the updated policy.

11) Related Policies

See our Terms of Service here: https://pvcsolutionsboston.com/terms-of-service